About Waterworks Pool Service
Waterworks Pool Service is a trusted and reliable company in Grass Valley, California, serving the community with over 31 years of experience. With a commitment to using the latest environmentally-friendly technology, they strive to deliver a sparkling and healthy swimming pool environment for families. The owner, a California State Licensed Contractor, is dedicated to providing exceptional customer service, often going above and beyond to meet customers' needs. Reviews praise their prompt and professional response to emergency situations, as well as their proactive approach to resolving issues. Waterworks Pool Service is highly recommended for their excellent customer service, timely repairs, and dedication to getting the job done right.
We were showing our house to potential buyers when our pool pump went out and the water turned green within a day. The folks at Waterworks went above and beyond by answering their phone outside of business hours and quickly replacing the pump that was still under warranty. They are amazing! I HIGHLY recommend them!
Had an issue with my pool pumps plumbing coming unglued and called Waterworks after not getting a response from my old pool service company. Doug came out and made short work of it and now my pools ready for summer.
Absolutely amazing! This is the third company my home warranty has sent to look at my spa and they were hands-down the best. I didn't realize my voicemail was broken so I didn't know they had called. Instead of giving up like many others would, they were very proactive about getting out to see my spa in a timely manner. They had it fixed that day! I've been going back and forth for months with other companies and no-call, no-show for scheduled appointments...so I was elated when I got home to find they had fixed the spa and taken the time to completely fill it with fresh water and turn the heater on for me. Excellent customer service and definitely the first company I will call in the future. I cannot thank you guys enough!