Brett Parkinson, the owner of Wick Boiler Service has earned my trust and appreciation. Our space heater malfunctioned. I did the troubleshooting and learned that it required a new circuit board. I called the manufacturer, but they would only sell to a licensed contractor. So I called Wick and had a callback from Brett later that day. The first thing I noticed is that Brett is a GREAT communicator - reliable, prompt, clear and concise, knowledgeable, and courteous. He also clearly had my best interest at heart offering several options to resolve our problem from giving me directions so that I could install the new board, offering to install it himself, coming by to inspect... read full review
Brett Parkinson, the owner of Wick Boiler Service has earned my trust and appreciation. Our space heater malfunctioned. I did the troubleshooting and learned that it required a new circuit board. I called the manufacturer, but they would only sell to a licensed contractor. So I called Wick and had a callback from Brett later that day. The first thing I noticed is that Brett is a GREAT communicator - reliable, prompt, clear and concise, knowledgeable, and courteous. He also clearly had my best interest at heart offering several options to resolve our problem from giving me directions so that I could install the new board, offering to install it himself, coming by to inspect... read full review