I usually don't write the reviews. But I really felt like giving the review to this place. My second time I order from them. Excellent experience!! Klinsmann and Simon are v professional and incredibly nice. They not only helped me to choose the right glasses but also worked on my best interest helping me to figure out my insurance situation. Also, when they found out the glasses I ordered were discontinued, they connected w other opticals trying to help me to get what I wanted, which I really appreciate. I got my glasses yesterday and so content!! Grateful for their kindness and patience with me. Highly recommended!!
June 2024
Overall a really good experience. Klinsmann and Simon were extremely helpful, knowledge and friendly. Great customer care. Only downside was the doctor showed up to the store about 20-30min late.
May 2024
I had a great experience talking with Kinnman on the phone recently. I had to fill out some paperwork and he stayed on the line and walked me through step by step. I really appreciated his customer service!
I usually don't write the reviews. But I really felt like giving the review to this place. My second time I order from them. Excellent experience!! Klinsmann and Simon are v professional and incredibly nice. They not only helped me to choose the right glasses but also worked on my best interest helping me to figure out my insurance situation. Also, when they found out the glasses I ordered were discontinued, they connected w other opticals trying to help me to get what I wanted, which I really appreciate. I got my glasses yesterday and so content!! Grateful for their kindness and patience with me. Highly recommended!!
Overall a really good experience. Klinsmann and Simon were extremely helpful, knowledge and friendly. Great customer care. Only downside was the doctor showed up to the store about 20-30min late.
I had a great experience talking with Kinnman on the phone recently. I had to fill out some paperwork and he stayed on the line and walked me through step by step. I really appreciated his customer service!