About General Installation
General Installation is a business that provides water heater repair and replacement services. They are known for their kind and helpful staff, starting from the person who answers the phone to the technicians who perform the work. Their technicians, such as Noe, are praised for their professionalism, punctuality, and friendliness. They explain the repair process in an easy-to-understand way and clean up after themselves once the job is done. The company has been successful in resolving issues with water heaters, even going the extra mile to contact manufacturers for part recommendations. In one instance, they encouraged a customer to call the water heater's manufacturer regarding a recall, which led to the replacement of a faulty part at no cost to the customer. General Installation stands behind their work, offering labor warranties and providing free follow-up services when necessary. In summary, General Installation is a reliable and honest company that offers professional water heater repair and replacement services, with a strong focus on customer satisfaction.
Noe is exceptional and I can't recommend him highly enough! From the moment he arrived, his professionalism and expertise were immediately apparent. He arrived prepared with all the necessary equipment and took the time to thoroughly explain every step of the process. I could tell he knew exactly what he was doing. Not only that, but he was incredibly patient in answering all my questions. His attitude was amazing—so positive and approachable. Not only did he resolve all of my problems, but he also followed up afterward to ensure everything was still running smoothly.
Thanks Tyler, my new water heater seems to be working better since you changed the control valve which I got from Rheem. Tyler was very quick in showing up, friendly, and had no rpblem with me watching. Tyler was very respectful, anlways said "yes, sir" and was a pleasure to have come fix my water heater. Thanks Tyler.
I am very happy that I called General Installation on 3/18/24 and serviced my water heater. Joshua was very honest and helpful with a fair price. Noe the technician was very prompt, courteous and professional as he quickly repaired our water heater. His service was Outstanding . Noe was friendly, knowledgeable and explained all the steps and actions being taken. He answered my many questions in a way that was easy to understand. He was very thorough in his work and cleaned up well after completion. I was extremely pleased with Noe's performance. I definitely recommend General Installation their staff and Noe for any repairs of your Water Heater, many other companies will try to convince you to change your Water Heater. I highly recommend their services if you want reliable and professional work done.