Famous Nails

Feb 2024

It is sad that I have to leave this review as my husband and I were quite happy with them even though my very first appointment on July 26, 2023 was a disaster. With my first appointment Sony rushed through very quickly and made me feel as if he was upset that I came in late during the day, but we'd called first and it was also on the recommendation of an acquaintance. I watched the technician doing my husband and decided to give them another try by going to her, her being Tracy. My appointment with Tracy was so great that my husband and I decided that we no longer needed to continue our search and would come here for our regular monthly appointments and that is what we did every month for the next 8 months we would come from Riverside County to indulge in our services of being pampered. Last month January 2024 we called to reschedule because of a family emergency and Tracy let us know she would not be available so we scheduled it for today 2/1/2024 as usual we made our way to Los Angeles County from Riverside County to make our 12:30pm appointment and when we arrived they said Tracy was out sick. Very disappointed because it would have been nice to have been notified but what was most important was Tracy's health so we left because being a licensed manicurist myself I do not like going from one technician to another, I'd rather wait for the technician who you think you've built a rapport with for me that being Tracy. Boy was I wrong! But what I remembered as we were walking up to the salon door is it seemed as if Tracy was in her usual eating spot but I did not really pay it much attention because since we were not going to get serviced I had other things I could deal with before the rain came again. Once I got home I decided to call the salon to see if Tracy was in and sure enough she was miraculously healed from whatever was ailing her this morning. I explained to her that all she had to do was let us know that they no longer wanted to service us instead of giving us an appointment for us to drive 90 miles to be lied to. As a professional nail technician I would never treat a customer in that manner under any circumstances. She proceeded to say she did not have my number another sign of unprofessionalism you have recurring customers for the last 8 months who show up once a month on Thursday at 12:30pm and you never recorded the phone number. I am a firm believer that everything happens for a reason and Since Tracy and Famous Nails has more customers than they know what to do with I will gladly spend my money at a salon where the technician and staff are not liars. Nothing rarely surprises me in this would anymore which is why I believe I was given the discernment to call and know the truth. Selah

Mar 2022

Mmmm yea this place is ok! Literally just ok. Was clutch but, over all underwhelmed. The whole experience was blah and barely ok. Clean place friendly staff. Kelly did my nails ". They are ok and could have been better if she cared even just a touch more. But like I said. Not impressed but, for last minute it's ok

Dec 2021

I have going to nail place for a little over 2 years! I started as a walk in and starting making appointments as I continued going there. Everyone is nice and most times and seated you right away. Sometimes there is a wait, depends really on how busy they are. Every nail tech tries to make sure you are happy with the service and your choice in shape, length and color. I recommend this place and often bring my best friend and her family and they treat them well too.