Jacot Plumbing, Inc.

Jacot Plumbing, Inc. is a family-owned and operated business that has been serving customers since 1962. Fully licensed, bonded, and insured, the company prides itself on honesty, reliability, and professional service. Customers appreciate Jacot Plumbing for their commitment to high-quality work and customer care. The business has received positive feedback for their responsiveness and willingness to help. One customer noted the exceptional service from a staff member who arranged a donation of a new water heater to a local ministry in need. This act of kindness reflects the company's dedication to their community and customers. Another customer praised Jacot Plumbing for their quick scheduling and effective resolution of a blockage issue, highlighting the knowledge and honesty of their technician. While the company is recognized for not being the cheapest option, clients value their integrity and willingness to stand behind their work. For example, years after fixing a slab leak, Jacot Plumbing took responsibility for an unrelated issue caused during previous work, resolving it at no extra charge. Recently, Jesse from Jacot Plumbing performed leak detection as recommended by the insurance company. Jesse was very knowledgeable and friendly, and the team cleaned up after finishing the work. Customers highly recommend them if insurance suggests using Jacot Plumbing. A different technician arrived within the scheduled time and quickly diagnosed a problem. When the replacement part from the supplier was incorrect, the technician replaced the faulty part and suggested a reasonable plan of action. The work area was cleaned up well, and the technician remained very professional and pleasant throughout. The gas company notified a customer about a detected gas leak. The customer found Jacot Plumbing online and called for help. Alexander arrived and made the customer feel at ease with his extensive knowledge. He found more than one leak and was determined to get the job done correctly. Alexander was considerate of keeping the customer’s husband informed, as he was immobile due to a stroke. The customer was very impressed and plans to call Jacot again, requesting Alexander. Other employees also helped professionally and kindly. The office staff, including Tina, was described as amazing and a pleasure to work with. Overall, Jacot Plumbing is appreciated for their thoroughness, professionalism, and community involvement.