About Mach One Towing
Mach One Towing receives high praise for its compassionate and professional service. Customers appreciate the kindness and helpfulness of drivers like Kevin, who provide support during stressful situations, such as accidents and breakdowns. Reviewers highlight the drivers' willingness to go above and beyond, helping with tasks like putting cars back together. The company is also commended for its reliable late-night service, with friendly dispatchers like Thealise who create a reassuring atmosphere. Many customers express gratitude for the amazing energy and humor brought by staff members like Yadina during tough times. Overall, Mach One Towing is recommended for its excellent customer care and skilled assistance, making it a top choice for those in need of towing services.
We used the Burson Location personally but they have 4 different locations! My Husband was involved in accident and the Tow Truck Driver Glenn was the Most compassionate tow truck driver I have ever Met. He came over to explain everything to us and sae my Husband upset and Mid Sentence stopped to check to see how My Husband was doing. To acknowledge that he just went through something traumatic. It was the most Compassion he felt the whole time after the accident. His wife Thealise was the nicest most sweetest human as I went to tow yard to retrieve the belongings out of the car. So helpful and so compassionate. Will be using Mach One towing for all future needs because...read full review
Getting my car towed is never fun, but I had a surprisingly positive experience with Mach One Towing. I met Steven, one of the newer drivers. While he’s still learning the ropes and doesn’t know everything about towing yet, he was incredibly respectful, friendly, and eager to help. His attitude made a stressful situation much easier to handle. Thanks, Steven—and Mach One—for the great service!
Mach 1 towing is the very best tow company we have ever had. We can’t thank Steve, Shayna and the great staff. Their service is over the top AMAZING and these amazing people helped our family with a Tow from an extremely difficult accident and we are forever grateful for their kindness, compassion and their outstanding Towing skills for loading and unloading vehicles. We highly recommend Steve and the Mach 1 staff!