About Water Heater Specialists
Water Heater Specialists, Inc. has been proudly serving San Mateo County, including Millbrae, Burlingame, San Mateo, Belmont, San Carlos, Redwood City, Atherton, Stanford, Palo Alto, and surrounding areas since 1988. Their headquarters are located in Foster City, CA. The company is dedicated to providing the highest level of service to its valued customers. Customers have praised the helpful and professional staff, who can quickly diagnose and resolve water heater issues. Rich, a technician, has been described as friendly, efficient, and knowledgeable, taking the time to explain maintenance to customers. Recently, a customer appreciated the skillful installation of a new water heater after the previous one started leaking, noting the technician's careful explanations and excellent behavior. Another client highlighted Rich's honesty and thorough communication, recommending the company highly. When a 3-year-old Bradford White water heater stopped working, the team responded quickly and replaced the thermostat/controller during the same visit, despite the expense. Overall, customers are very satisfied with the responsiveness and quality of service provided by Water Heater Specialists.
Ernesto was fantastic—quick, professional, and efficient. Our water heater started leaking in the morning, and he had it fully replaced by the evening. He clearly knew what he was doing, worked fast without cutting corners, and kept everything clean and organized. The whole process was smooth and stress-free. Highly recommend Ernesto if you need urgent, reliable plumbing work!
When we discovered our water heater was leaking, my thought was, no hot water for several days or weeks. I called Water Heater Specialists Inc.and made an appointment for assessment. Rich showed up right on the earliest scheduled time. He was polite, asked a few questions and after assessing the situation, he stated he can replace it now. It was an easy decision for me, so I said okay. To keep this short, I was pleased with Rich’s attitude, professionalism, neat and efficient installation in record time.
I’m glad I called the right company and was glad Rich was assigned. Thanks, Rich!
Jesus did a fantastic job installing our new water heater. Ours broke at noon and he was here before 2 pm to install a replacement. Jesus was very customer friendly, knowledgeable, and professional. Installation was very clean. Thank you!