About Indy’s Place Pet Hospital
Indy's Place Pet Hospital is a highly recommended veterinary clinic that provides exceptional care and compassion for pets. The team of caring professionals offer gentle, thorough, and personalized attention to each animal, making the atmosphere welcoming and fear-free. Clients consistently praise the friendly staff and the hospital's ability to deliver amazing care. Scheduling can take some time for a first visit, but it's well worth the wait. Everyone at the hospital is extremely knowledgeable and caring. They made a first visit memorable. The doctors are extremely gentle and kind, answering all questions and going out of their way to ensure concerns were addressed. They are the gold standard when it comes to veterinary care. They are professional, caring, kind, patient and knowledgeable. The staff takes so many precautions ensuring the safety of pets, answering all questions making clients comfortable throughout the process. One doctor is a pups primary vet and takes time on wellness visits keeping the pup healthy and happy. Indy's Place is an absolute haven for nervous and reactive pets. Puppies and kittens embarking on their medical journey would benefit immensely from the compassionate care provided here.
I appreciate that Dr. Zead was kind and patient with my fearful senior dog during a routine wellness visit. There was a billing mistake that took about 2.5 weeks and multiple follow-ups to resolve. Dr. Zead acknowledged the error, apologized, and issued a refund, which I appreciate. Based on my experience, I think the clinic's administrative workflows could be improved. I don't think routine billing corrections should require repeated follow-up or the doctor's direct attention. Patients are busy too, and ideally shouldn't have to keep track of an unresolved billing issue.
Did an amazing job of handling my Corgi after she jumped off a high cliff. She ended up not having anything broken. The doctor went over all the options and potential issues well and was very reassuring.
Indy’s is the best, as first time cat owner, Dusty never get scared of the visit and always welcoming, supporting Dusty all the way through his journey