Gotta say these folks are good, nice, helpful, informative and informed. Been going here for about four years, they are willing to listen when you've read something half cocked online and when needed they offer suggestions to assist me down the rabbit hole without judging! Prices are reasonable, products are good and they stand behind what they carry well after its reasonable warranty time.
September 2024
Long overdue! I can't say enough on the service provided from Misty ( who I believe is the manager). My Robot decided to stop working and Misty really went above and beyond to have it fixed in a timely manner and under warranty. I don't often leave reviews but I felt the service was exceptional and exceeded my expectations.
August 2024
My experience at the Folsom store on 8/17/24 with manager Misty was fantastic. I went in looking for parts for our older pool sweep but after learning more about the new units and why I should purchase one from Leslie's, I walked out with a brand new P39 Polaris pool cleaner!I On the contrary, I started at the El Dorado HIlls store looking for parts for our older Pentair pool cleaner. I was very disappointed with the lack of service and genuine care for me as a customer. The young man who was "helping me" was completely disinterested in being at work. He kept his hands in his pockets and slowly walked around the store as he "looked" for a part... read full review
Gotta say these folks are good, nice, helpful, informative and informed. Been going here for about four years, they are willing to listen when you've read something half cocked online and when needed they offer suggestions to assist me down the rabbit hole without judging! Prices are reasonable, products are good and they stand behind what they carry well after its reasonable warranty time.
Long overdue! I can't say enough on the service provided from Misty ( who I believe is the manager). My Robot decided to stop working and Misty really went above and beyond to have it fixed in a timely manner and under warranty. I don't often leave reviews but I felt the service was exceptional and exceeded my expectations.
My experience at the Folsom store on 8/17/24 with manager Misty was fantastic. I went in looking for parts for our older pool sweep but after learning more about the new units and why I should purchase one from Leslie's, I walked out with a brand new P39 Polaris pool cleaner!I On the contrary, I started at the El Dorado HIlls store looking for parts for our older Pentair pool cleaner. I was very disappointed with the lack of service and genuine care for me as a customer. The young man who was "helping me" was completely disinterested in being at work. He kept his hands in his pockets and slowly walked around the store as he "looked" for a part... read full review