Cal West Pet Hospital

Name: Cal West Pet Hospital
Address: 1941 North Texas Street, Fairfield, California, 94533, US
Telephone: (707) 425-0292
Rating: 4.7

4.7 42 reviews

Veterinarians

1941 North Texas Street, Fairfield, CA 94533

(707) 425-0292

Overall rating

4.7

out of 5

42 reviews

5 star 87%

4 star 5%

3 star 0%

2 star 1%

1 star 7%

About Cal West Pet Hospital

Cal West Pet Hospital offers compassionate care for pets in need. The clinic's knowledgeable and caring staff, including Dr. Jurberg and Dr. Palm, provide honest and helpful services. The clean and organized office creates a welcoming environment, making it a trusted choice for pet owners. The hospital even cares for unique pets, such as ducks and tortoises.

Recent reviews highlight the strong bond between staff and clients, with many praising the vets for their kindness and patience. The clinic is appreciated for its respectful treatment during difficult moments, such as when pet owners have to make tough decisions like putting their pets to sleep. They even provide keepsakes like paw print plaster casts as memorials. Customers also value the staff’s honesty, such as informing pet owners about cheaper online prescription options.

While most experiences are positive, some reviews mention occasional issues with office staff. One customer shared a negative experience involving miscommunication and rude behavior from an employee, which affected their willingness to return. Despite this, many clients emphasize the overall caring atmosphere and high-quality veterinary services. The clinic remains a trusted place for pet health and wellness, with a staff committed to helping pets and their owners through compassionate care.

Reviews

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Mar 2024

5.0

I cannot say enough good things about this office. Our vet is AMAZING. They always tell you all the options for treatment and the price tag. They will even tell you when you can get prescriptions cheaper online. We had to unexpectedly put our "baby" to sleep today. Everyone was so compassionate. They gave me alone time with him, let me be with him while he.passed, and hugged me while I cried after he was gone. When we had to put.our dog to sleep because he had advanced cancer, they sent us a plaster cast of his paw print, and an ink.one. They are in his memorial shadow box to this day. They never make you feel horrible when.you have an impossible decision to make. I love… read full review

Jan 2024

4.0

The Vets were great, the office staff were mostly great, one person was not, she ruined my experience here. I think this person was perhaps an office manager or something, she didn't introduce herself to me so I can only assume....

Anyways, here's what happened today.... I brought my dog in to have an ultrasound. I had previously discussed this over the phone with the vet. I was under the impression that a abdomen and chest ultrasound would cost around $500 to $600. When I dropped my dog at the vet this morning for this ultrasound I assumed that that was still accurate. When I picked her up they had done an abdomen and neck ultrasound instead which I totally understand....… read full review

Dec 2023

5.0

Had a pleasant experience today at this clinic. It was our first time coming here. All staff and doctors are very nice and accommodating and have high respect to their customers. Thank you for helping my dog and being so patient. We will definitely come back here.

All 110 reviews