“Pros: -Dr Randolph is wonderful! I always request her for physicals and anything else I feel is more important (beyond colds). She really takes her time to listen to my concerns and is great with my kids. I have one child with autism and Dr Randolph will ask about his therapy providers to get feedback for any other parents that may ask. She is truly the main reason I stay. -The medical assistants are all great too. Always very friendly. -My kids have only seen Dr David Sine a couple of times and he had a good bedside manner and was very informative. Cons: -The guy who does authorizations is HORRIBLE!! Almost every time my kids have been referred to specialists, I've had to make multiple calls because of issues on his end. I'm understanding about mistakes being made, but I shouldn't have to call him to straighten things out practically every time. -We've seen Dr Kealani Sine a couple of times. She always seems like she's in a rush to get on to the next patient. I don't feel like my concerns are heard with her. -I'm not sure if she is there any longer, but I agree with all the other reviews about the receptionist. Very rude and has even made my cry from frustration after dealing with her over the phone (about a referral issue). I explained a referral issue with Dr and she said she'd look into it. She called me shortly after my appointment and told me if things didn't get resolved I could call and speak with her. Things were not resolved, so I called the office and the receptionist refused to let me speak to the Dr. - It's hard to get an appointment when my kids are sick and I usually have to take them to urgent care.“
Pediatricians
“Pros: -Dr Randolph is wonderful! I always request her for physicals and anything else I feel is more important (beyond colds). She really takes her time to listen to my concerns and is great with my kids. I have one child with autism and Dr Randolph will ask about his therapy providers to get feedback for any other parents that may ask. She is truly the main reason I stay. -The medical assistants are all great too. Always very friendly. -My kids have only seen Dr David Sine a couple of times and he had a good bedside manner and was very informative. Cons: -The guy who does authorizations is HORRIBLE!! Almost every time my kids have been referred to specialists, I've had to make multiple calls because of issues on his end. I'm understanding about mistakes being made, but I shouldn't have to call him to straighten things out practically every time. -We've seen Dr Kealani Sine a couple of times. She always seems like she's in a rush to get on to the next patient. I don't feel like my concerns are heard with her. -I'm not sure if she is there any longer, but I agree with all the other reviews about the receptionist. Very rude and has even made my cry from frustration after dealing with her over the phone (about a referral issue). I explained a referral issue with Dr and she said she'd look into it. She called me shortly after my appointment and told me if things didn't get resolved I could call and speak with her. Things were not resolved, so I called the office and the receptionist refused to let me speak to the Dr. - It's hard to get an appointment when my kids are sick and I usually have to take them to urgent care.“