Reviews for Official Pest Prevention
Write a reviewFrom Official Pest Prevention
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards open to all verified license
Ratings
Google: 4.7/5 Facebook: 4.7/5Official Pest Prevention
10139 Iron Rock Way, Elk Grove
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Always keeps me informed before my service is due when they are coming and they also let me know when they are finished. I appreciate the on-time friendly service highly recommended.
Used this company service for about 3 years. The problems with mouse never went away but maybe there was too much stuffs in the house. The customer service on the phone was very nice, they always tried different ways to fix the issues to keep customer. One downside is it's a pain to cancel the service. Called 3 times to cancel service and the rep said needed supervisor permission. The first two times didn't reach a supervisor and never got a call back. After talking to a sup and confirmed cancelation, the credit card was charged again the following month, had to call again to request refund.
I have been dealing with official pest prevention for several years now and I'm very happy to say that they are a very professional company with wonderful techs that are personable, informative and professional. I highly recommend them.