About Master Pro Restoration & Plumbing
Master Pro Restoration & Plumbing is a family-owned business with over 10 years of experience providing restoration, plumbing, mold, janitorial and reconstruction services to homes and businesses across Imperial County, Riverside, San Bernardino, and San Diego County. Customers praise Master Pro for their prompt and reliable service. They highlight the company's ability to quickly respond to urgent situations, such as broken water heaters and burst pipes, and their commitment to completing jobs efficiently. Master Pro technicians are known for their expertise in diagnosing problems and finding solutions, even for hard-to-find parts. They are also commended for their clear communication with customers, providing updates on progress and technical details throughout the process. Customers appreciate the reasonable and transparent pricing, especially considering the high level of service and care provided.
Isaack and crew not only did an amazing job in remedying an urgent water heater issue, but were available to respond immediately and arrived on site exactly when promised. Once he was able to diagnose the cause, Isaack sourced a hard-to-find/backordered component through his network of contacts and went far above and beyond in tracking one down so that I'd have service restoration within 24 hours (vs potential weeks of lead time). Additionally, he was in constant communication and provided clear and easily understandable updates on technical matters both over the phone and via text messages. It's rare to find this level of pure customer service and attentiveness in the...read full review
Isaack and crew not only did an amazing job in remedying an urgent water heater issue, but were available to respond immediately and arrived on site exactly when promised. Once he was able to diagnose the cause, Isaack sourced a hard-to-find/backordered component through his network of contacts and went far above and beyond in tracking one down so that I'd have service restoration within 24 hours (vs potential weeks of lead time). Additionally, he was in constant communication and provided clear and easily understandable updates on technical matters both over the phone and via text messages. It's rare to find this level of pure customer service and attentiveness in the Valley, and I was extraordinarily pleased with the results. Quoted rates are reasonable and transparent, especially considering the exceptional level of service/care provided. I cannot recommend Isaack and Master Pro enough.
Thank You Master Pro for the work you did to help restore our broken pipe, let alone the effort for traveling to our location being a bit far from your area. Thank you for the travel to Coachella to help with the situation the last company left us with a sloppy job and Isaack Feria was very communicative and answered our questions and left us with a very good job I recommend this company's services i was able to take a few pictures of the job he did thank you again.Services: Flood restoration