Cloverdale Optometric Center is a modern, state-of-the-art optometry office located in the Cloverdale Marketplace plaza. Since 2005, they have been providing full-service eye care to the communities of Eastvale, Ontario Ranch, Mira Loma, Norco, Chino/Chino Hills, Corona/Corona Valley, Ontario, Riverside, Dos Lagos, and surrounding areas. The center offers prompt and professional eye and contact lens exams, an on-site lab, LASIK consults, and a wide selection of over 1,000 designer frames and popular contact lens brands. They also provide on-site professional eyewear adjustment and repair, and accept all major vision insurances, flex spending accounts, and credit cards.
Dr. Chung, the optometrist, is known for her expertise and care. She has been serving patients for over 7 years and is recognized for her top-notch service. The office also helps with insurance coverage and has a knowledgeable staff. The staff members are described as amazing, very helpful, and attentive, always ready to answer questions and provide options. The center is noted for being clean and has a good variety of frames available.
However, there have been some concerns regarding the customer service at the front desk, with reports of a lack of assistance upon arrival and issues with order tracking. One customer had problems with an order for contact lenses that was not fulfilled, despite payment made over a year ago. Some customers have also mentioned a limited selection of frames for certain insurances, even though the building is filled with many frame options. Overall, Cloverdale Optometric Center continues to be highly recommended, especially for its patient doctors and attentive staff who work hard to meet the eyecare needs of families.
