About IMAGINE Optometry
IMAGINE Optometry is a business that prioritizes excellent patient care and advancing the field of optometry. The founder, Dr. Tan Truong, is an experienced optometrist with a strong commitment to education and research, holding two Ezell Fellowships from the American Optometric Foundation. As an Assistant Clinical Professor at UC Berkeley’s School of Optometry, he brings the most current thoughts in patient care to the practice. Patients can expect a professional and clean environment, with staff that are friendly, kind, and dedicated to providing great customer service. Dr. Tan Truong and the other optometrists take their time to discuss any concerns and needs in depth, making patients feel at ease. First-time visitors have reported being pleased with the service received, noting the quick and efficient check-in process, as well as the easygoing and helpful demeanor of the optometrists. Patients appreciate the genuine care and attention they receive during their appointments. The staff at IMAGINE Optometry are responsive and professional, often staying late to ensure prescriptions are just right for glasses orders. They are not pushy about selling frames and often help choose more affordable options. Many customers have purchased multiple frames over the years without issues, and the team is known for their thorough explanations and helpful advice. Dr. T’s bedside manner is very chill, and he works with patients to find the best solutions for their eye needs. His wife, Mary, is also very knowledgeable and helpful. The office offers a great selection of glasses, and they also order contacts and atropine, often recommending cost-saving options. Overall, IMAGINE Optometry is highly recommended for those seeking professional and friendly optometry care in a welcoming environment.
I usually do not write reviews for businesses but I had to for this place. I found Imagine Optometry via the VSP website. I went with them purely based on the fact that they had the most fresh, well designed, and interesting website. Note to all you other optometrists in the Bay Area, spend some money and update your websites!! They look like they were designed in the early 2000. We live in a time that responsive design is a must. As a person that works in the tech industry I will always close your website and move on within seconds of seeing how your website is designed. First impressions are a must. Anyways, Imagine Optometry’s online appointment process was super easy and fast. I was able to get an appointment in minutes and received text message updates that made things very convenient. My appointment experience was amazing. The facility was super cool and hype. Beautiful displays and the best artwork on the walls. Dr. Truong was really nice and knowledgeable. He told me things about my eyes that no other optometrist has ever told me. I have been seeing different optometrist for 36 years now and I wonder why they felt like that info was not important to tell me. Coolest thing of all was that within minutes I realized where the name Imagine came from. This place was inspired by John Lennon and you can see it all over the place. As a music lover and musician I appreciated that so much. Dr. Truong was also very knowledgeable in music so our conversation was awesome. We talked music the whole time which I loved. The only downside of Imagine Optometry is that it’s new and so Dr Truong does not have the assistance of others. He was kind of a one man shop but that didn’t change my rating which is still 5 stars. I will be a long time patient for sure!! This place is amazing.