I requested service from Value Windows for my old leaking windows which were installed falsely a few years ago by an independent contractor.
When I called the comapny they asked me to send an email to their service department with photos of the issue for review. A couple month later, Value sent a couple technician to my place in Orange county. They investigated the issue and came back about a month later with their supervisor. Again spent hours at my place investigating and discussing a few solutions. However, in the end they came to the conclusion that the windows were ordered and installed improperly in the first place and need to be replaced. They... read full review
September 2024
I requested service from Value Windows for my old leaking windows which were installed falsely a few years ago by an independent contractor.
When I called the comapny they asked me to send an email to their service department with photos of the issue for review. A couple month later, Value sent a couple technician to my place in Orange county. They investigated the issue and came back about a month later with their supervisor. Again spent hours at my place investigating and discussing a few solutions. However, in the end they came to the conclusion that the windows were ordered and installed improperly in the first place and need to be replaced. They... read full review
August 2024
Went through a full home remodel around five years ago and my contractor recommended Value windows. Never heard of the company but he used them for many of his projects. Windows and sliding doors work great, and contrary to some of the other reviews, color has been consistent through the years as well. On one of the larger dual panes windows, I had something called spontaneous breakage occur (window basically just shattered). It is not common, but can happen (and not necessarily just tied to this manufacturer). Having contacted Value directly, was thinking that this could be covered under warranty due to it not being caused by me. Unfortunately, they said that it wouldn't... read full review
I requested service from Value Windows for my old leaking windows which were installed falsely a few years ago by an independent contractor.
When I called the comapny they asked me to send an email to their service department with photos of the issue for review. A couple month later, Value sent a couple technician to my place in Orange county. They investigated the issue and came back about a month later with their supervisor. Again spent hours at my place investigating and discussing a few solutions. However, in the end they came to the conclusion that the windows were ordered and installed improperly in the first place and need to be replaced. They... read full review
I requested service from Value Windows for my old leaking windows which were installed falsely a few years ago by an independent contractor.
When I called the comapny they asked me to send an email to their service department with photos of the issue for review. A couple month later, Value sent a couple technician to my place in Orange county. They investigated the issue and came back about a month later with their supervisor. Again spent hours at my place investigating and discussing a few solutions. However, in the end they came to the conclusion that the windows were ordered and installed improperly in the first place and need to be replaced. They... read full review
Went through a full home remodel around five years ago and my contractor recommended Value windows. Never heard of the company but he used them for many of his projects. Windows and sliding doors work great, and contrary to some of the other reviews, color has been consistent through the years as well. On one of the larger dual panes windows, I had something called spontaneous breakage occur (window basically just shattered). It is not common, but can happen (and not necessarily just tied to this manufacturer). Having contacted Value directly, was thinking that this could be covered under warranty due to it not being caused by me. Unfortunately, they said that it wouldn't... read full review