About uBreakiFix by Asurion
uBreakiFix by Asurion in Downey, CA, offers high-quality electronics repair services, including cell phone, screen, game console, tablet, and computer repairs. Their in-store repairs are usually completed within an hour. Customers praise the professional and friendly staff for their helpful explanations and assistance in choosing accessories like screen protectors. The fast service, lower prices, and focus on customer satisfaction make it a reliable choice for repeat customers. Customers appreciate the thorough diagnostics and honest advice provided by the knowledgeable and courteous technicians, who can often complete the necessary repairs the same day.
I have never been to a UBreakIFix before, my concern was poor battery health on my iPhone. The staff was great, gave me a good explanation of the situation and all the “what ifs” that could take place as well as making me aware of the worst case scenario. I handed my phone over at 11:30am, they quoted me two hours for battery replacement. I arrived at 1:40pm and the phone was completed and in the same condition I handed it to them. The reason I can’t give them a 5th star is simply because yes, they did the battery replacement but the phone was returned to me with 4%, I understand the battery’s come on low state of charge it just would have been nice to know that...read full review
You guys are great. I had an issue with my PS4. You guys took it in, gave it back in less than 15 minutes and it was fixed. Easy Peezy in and out. Had no idea this place is this good at what they do.
I would give 5 stars, because they have good manners and are respectful. But nothing went right with my experience. 1st the part took over a months to arrive after they told me a week, then once they fixed my camera, my display stopped working as soon as I picked it up, which seemed suspicious.