Duggan's Serra Mortuary

Duggan's Serra Mortuary is a business known for its kind and accommodating staff. The staff, including Angela and Steve M., go above and beyond to ensure that every detail is taken care of with precision and care. They are knowledgeable about the services they provide and are willing to help with any requests. One family mentioned that Angela was like family to them during the planning and execution of their mother's funeral. They were pleased with the way she handled everything, making sure that everything was done to perfection. They also appreciated the way she made them feel welcome and accommodated their requests, such as playing a slideshow during the viewing and providing a microphone and podium for a family member to sing. Another family had a positive experience with Steve M. during a difficult time, when they unexpectedly lost their father. Steve took the time to check in with them in their darkest moments, provided words of encouragement, and kept them informed about the status of their father's remains. They were grateful for Steve's kindness, generosity, and attention to detail, which made an unbearable moment easier to navigate. It is worth noting that some reviewers have mentioned the importance of following up and asking for what is needed in person to ensure that everything goes smoothly. However, overall, Duggan's Serra Mortuary is described as a business with kind and helpful staff who are dedicated to providing excellent service.