About Costa Mesa Cadillac
Costa Mesa Cadillac offers a range of new and used Cadillac vehicles, including the Escalade, XT5, and Lyriq. Customers can explore models online or schedule test drives. The dealership provides comprehensive service and maintenance, from brake checks to engine replacements, and sells OEM Cadillac parts. Financing options are also available for certain vehicles. Customers have praised the dealership for its outstanding customer service, especially the Service Team. Mark Anderson is highly recommended as an exceptional service advisor who goes above and beyond, making even simple oil changes worth the trip. The staff is caring, attentive, and quick to assist, with some customers noting that the service experience at Costa Mesa Cadillac surpasses other locations. One customer shared that the service department is dedicated to providing excellent care, with no limits on loaner or rental cars, making visits more convenient. Overall, Costa Mesa Cadillac is committed to delivering quality vehicles and top-notch service.
Let me start by saying that I find car dealerships to be daunting. My husband usually handles anything to do with our cars and he was out of town so I needed to bring in our 2024 GMC Hummer into service today. It was the best experience I could have possibly hoped for. Jessica was an absolute life saver. She made it so fast and easy I really didn’t think it was gonna be like that. She kept me updated throughout the process and explained everything to me that I needed to know. Thank you Jessica for being such a gem and I’ll definitely be bringing in the car more often to her.
Recently brought it my 23 Escalade for service and
Jessica Agresti was my service advisor, very professional and amazing customer service, keep me update it and let me know what my car need it, I know my car it’s in good hands with her 10/10
I had an outstanding experience at Cadillac of Costa Mesa! My service advisor, Jessica, was fantastic from start to finish. She was professional, attentive, and made sure my 2020 XT6 was serviced in no time. Jessica really took the time to listen to my concerns and kept me updated throughout the process. It’s refreshing to meet someone who genuinely cares about customer satisfaction. I highly recommend asking for Jessica if you want top-tier service and a stress-free experience!