Reviews for Shelly Flower Shop
Write a reviewFrom Shelly Flower Shop
Hours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 4PM
Sunday: Closed
Ratings
Google: 1.9/5 BBB: FShelly Flower Shop
1175 Baker St Ste E19, Costa Mesa
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Well, from what my mother told me and I didn't see a picture, this arrangement was smaller and not with all the flowers that it showed. I also felt that the delivery fee was too high.
My experience was awful. I am giving it a one star because I have no option to leave it blank.We had the wrong flowers delivered. By the time they returned, the person receiving the flowers was gone and would not be back for 5 days.The white roses in the arrangement had brown edges. One of the casablancas had a broken petal.The delivery issue, I understand. Things happen. The quality, certainly has no excuse.What I really do not understand, it is the lack of customer support. Since the person making the delivery had no say in the matter, I called the shop the day of (2/22) to discuss the issues and request a refund. Left a voicemail and never heard back. The only way...read full review
Should be 0 stars. I placed the order for delivery on Valentines day 2/14 and it was delivered next day 2/15. This was suppose to be a surprise to my Wife at her work. I reached out to seller via voicemail and an email requesting status all day on 2/14 but no answer or response. I initiated a cancellation request because order was not fulfilled per instructions. When my wife picked up her flowers from work, there was a note that said, it was delivered late because it was delivered to wrong address? Why couldn't they call me to confirm or to inform?! And Upon receiving the flowers it was no where close to what I ordered. Flowers looked like they were already dead. I paid...read full review