About SERVPRO
SERVPRO of Costa Mesa is a trusted leader in the restoration industry, providing 24-hour residential and commercial services. As a locally owned and operated business, they are committed to being faster to any size disaster. Their team of highly trained restoration technicians, including Jesse, Miguel, and Kevin, is recognized for their professionalism, efficiency, knowledge, and friendliness. Customers have noted how quickly the team responds to emergencies, often within an hour, and how they explain each step of the process, which helps build confidence during stressful situations. The team uses advanced restoration and cleaning equipment to ensure every detail is handled with care. Individuals have praised the diligent work of the technicians, who go above and beyond to keep the area neat and orderly while addressing issues like water damage and flooding. With a strong focus on customer service, SERVPRO has earned high recommendations for their exceptional support and responsiveness.
Servpro reps responded within 2 hours of my call, assessed the situation and had other workers dispatched quickly to mitigate further damage. They had us sectioned off, drying out and began demo on day 3. Each step was explained so we felt confident in their approach and progress. Leader Jesse and his co-workers Miguel & Nabor worked quickly & kept the area neat & orderly. They made an unpleasant situation as livable as possible. Thanks to all for their confident concern.
Joey & Kevin were both very professional, courteous, diligent, worked very hard while being extremely careful of our things….def went above and beyond my expectations!!! So appreciated all their efforts!!! Thank You ServPro, especially Joey, Kevin & Alfredo!!!
I had a flooding problem in a rental and Servpro showed up an hour later. Alfredo's team removed the water and damaged flooring, and set up 15 fans to dry out the walls and floors. Then Miguel's team came in and laid the new flooring and floor boards. Two ladies then came in to clean up the dust and construction refuse. This is a very professional operation and they provide the absolute best in customer service. A big shout out to: Joey, Kevin, Miguel, Jesse, Jayden Gio and Bryan. Highly recommend.