Reviews for Neptune Society of Orange County
Write a reviewFrom Neptune Society of Orange County
Hours
Monday: 8:30AM - 4PM
Tuesday: 8:30AM - 4PM
Wednesday: 8:30AM - 4PM
Thursday: 8:30AM - 4PM
Friday: 8:30AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 3.8/5 BBB: A+ Nextdoor: 5 ❤️Neptune Society of Orange County
758 W 19th St, Costa Mesa
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I am surprised to see so many 1 star reviews since our family had such excellent service 2 years in a row. My mother passed in 2022 and my father earlier this year. My parents had paid for their arrangements many years ago. They kept their contracts in a safe place. Upon their passing, all I had to do was contact the Neptune Society. The intake receptionist was very compassionate and efficiently took the information. Within a reasonable time a team of 2 people, dressed in suits, came to the house and respectfully took our loved ones. For my father's passing they even offered to drape the American Flag over his body, since he was a veteran. We greatly appreciated this...read full review
One call and they provided everything I needed. They are really helpful, explaining everything in detail. It's a sad day when you need them but they make it as easy as possible. They offer additional services, other than basic cremation but they skip the hard sell I've witnessed at other mortuaries.
We used Neptune society with our dad in 2018 who died of old age and with our mom (12/19/20) who died from COVID-19. Both times, the experience was seamless and easy. I appreciate the people who take on this work and have to deal with so much grief, in all it's forms.