About Bright look cleaners and alterations
Bright Look Cleaners and Alterations is a trusted business known for its friendly service and high-quality work. Customers appreciate how they take great care of clothes, including special items like wedding dresses and couch cushions, often handling difficult stains or repairs. The owner and staff are praised for their excellent communication, quick turnaround, and willingness to go the extra mile, such as delivering a suit jacket for free when it wasn't ready on time. Many customers have been returning for years, confident in the reliable dry cleaning and alteration services. The team is described as friendly, caring, and attentive, making the experience pleasant and satisfying for all clients.
Friendly and they do a great job! They provide EXCELLENT customer service! One time a suit jacket wasn't ready when promised. I needed for an event, so they delivered it to my home for free.
Yalina the owner is literally the BEST. She takes good care of you, always keeps you in the loop & is amazing at communicating. I stopped by the other week looking for her specifically for a question I had & she wasn't there but later she personally reached out and called me on my cell phone to ask how she could help me! Like who does that?? I've gotten a couple items altered here as well as regular dry cleaning and they always turn out absolutely amazing. She is the friendliest & her service is incredible. I love her & her staff! Honestly since I've found them almost a year ago, I don't see myself going anywhere else!
Customer service is the best part about this business. I text/call the store owner, Yalina, and she always gets back to me. Yalina is a hard working entrepreneur. This is a true family business. I came here after being treated very poorly at two other dry cleaners nearby and I've stayed here for almost three years.