About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store caters to a wide range of customer needs, with Conscious Beauty options for vegan, clean, cruelty-free, and sustainable products. The Salon at Ulta Beauty provides a variety of hair, skin, makeup, and brow services, as well as ear piercing, with the option to book appointments online or walk-in. Customers appreciate the amazing selection and great value, making it a pleasant place to shop for beauty and cosmetic supplies. However, some experiences have highlighted the need for balance in customer service. While many staff members are helpful, one customer felt overly monitored during a visit and expressed discomfort due to the excessive attention from staff. In contrast, another customer praised a staff member named Janet, who offered kind and effective assistance in finding products for dry skin, helping the customer feel much better. Overall, Ulta Beauty provides a wide selection, excellent service, and a generally positive shopping experience, although some customers have had mixed feelings about their interactions with staff.
Hi yall!
First time trying self care as a busy mom and full time nurse, I was scheduled with Sydney for a full root with partial highlight and she has been awesome in identifying what I wanted, am looking for and honest about time and outcome with my currentlydyed hair. She's super sweet and id recommend her as a stylist if youre coming to the Ulta Salon. Super attentive and detailed oriented.
Alsoooo.. shout out to the front staff for being so kind and even walking me to my appointment- salon area-
Great overall experience
I had one of the best experiences I’ve ever had at Ulta! Juju and Lori were absolutely amazing. I originally went in just looking for a concealer because I was a little shy to ask for more help, but they were both so kind, welcoming, and attentive.
They went above and beyond to help me find my bridal makeup products, and I honestly loved everything they recommended. They really paid attention to detail, made sure the shades matched perfectly, and checked in to make sure I felt confident and happy with each product.
I truly appreciated their patience and genuine care—it made the whole experience so comfortable and enjoyable. Thank you, Juju and Lori,...read full review
I walked into ulta without any real idea on what I needed for myself but thanks to Maria she was able to help me find the foundations and items I needed Thank you for making my shopping experience easier Maria.