About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store caters to a wide range of customer needs, with Conscious Beauty options for vegan, clean, cruelty-free, and sustainable products. The Salon at Ulta Beauty provides a variety of hair, skin, makeup, and brow services, as well as ear piercing, with the option to book appointments online or walk-in. Customers appreciate the amazing selection and great value, making it a pleasant place to shop for beauty and cosmetic supplies. However, some experiences have highlighted the need for balance in customer service. While many staff members are helpful, one customer felt overly monitored during a visit and expressed discomfort due to the excessive attention from staff. In contrast, another customer praised a staff member named Janet, who offered kind and effective assistance in finding products for dry skin, helping the customer feel much better. Overall, Ulta Beauty provides a wide selection, excellent service, and a generally positive shopping experience, although some customers have had mixed feelings about their interactions with staff.
This place has got such an amazing selection, and my wife loves getting her beauty and cosmetic supplies from here. Great value and pleasant staff make for an engaging and rewarding shopping experience ?
I am a frequent visitor to this establishment, as it resides conveniently opposite my place of labor. I normally grace the premises in attire befitting of a professional before my workday commences, and have never encountered any issues. However, on a recent day off, I entered the store appearing somewhat disheveled. My intention was to procure skin products, yet I found myself leisurely perusing the aisles. To my dismay, I was approached thrice in one aisle by eager staff offering assistance, while three other employees congregated nearby, observing my every move. Their relentless attentiveness made me feel like a spectacle in a menagerie, causing great discomfort. I...read full review
Since I have turned 30 I have been so self conscious of my dry skin and it’s been so emotional. I went into Ulta yesterday to just grab my usual products but decided to asks the girls for some help. I was kindly directed to Janet, I told her about how my eyes are so dry and I’m so self conscious and need help. She was so kind and was on a mission to help me, and she did! She directed me to so some amazing products, she tried them on my face and was so honest when she felt like there was a product that would work even better then what she tried. I used all the products today and feel the best I have in a long time! Thank you so much Janet!