My coworker recently had lost his glasses, and had no backup eyewear. His astigmatism is quite severe (both eyes in the neg 7 for Cylinder) so getting a replacement pair of glasses quickly was very difficult as most stores need 10-14 days to custom order his lens. Even his original optometrist was not willing to issue a temporary prescription with less power to match other store's in-stock lens (ex. negative 3 in Cylinder) so he can get his temporary pair of glasses to get by for a few days. Without a legal prescription, no store is willing to cut the lens for us.
Needless to say, he was very reluctant to come to work, needing to travel from Hesperia to Chino, but he REALLY needs to work to support this family financially. Luckily, our company is very close to The Vision Shop Optometry and I came into the store to explain his situation. All the staff and Dr. Lac are extremely friendly, honest, professional, and most importantly, sympathetic to my coworker's dilemma. They got busy quickly, called many vendors to locate and source the lens he needed and were able to have his new pair of glasses ready in 2 days! Wow, I am so impressed because 1) Dr Lac and her team sincerely wanted to help and 2) they didn't upsell and take advantage of the customer's situation when one is desperate in need of glasses to get on with his life. THANK YOU, Dr Lac and your awesome team!!
About The Vision Shop Optometry
The Vision Shop Optometry is a full-service shop providing eye exams and retail spectacle sales. The office is clean and nicely air conditioned. The staff is very helpful, accommodating, friendly, professional, and so helpful, with first-class customer service. The doctors and their team are very nice, always available to provide honest guidance and support with no pressure to buy glasses. Appointments run on time with no crazy wait time, and visits are quick and efficient. They offer a nice variety of top brand eyewear and frames for every price point. Glasses are often ready faster than estimated, sometimes within one week. They provide services like fitting glasses and cleaning and tightening old pairs for free, and always give out free cleaning cloths. Masks are required while inside. Customers recommend this place for eyewear needs and report being happy they found this optometrist.
Reviews
Never thought I would wear glasses until I visited Dr. Nguyen. Who knew. I now own two pair of glasses (casual and professional). Great place!
I was able to get a same-day appointment, within hours, to be exact. Impressive. There was no wait time. The staff up front was friendly and helpful. Dr. Howard Nguyen was professional and thorough. He gave me a detailed eye exam and explained my options. He was friendly and spent plenty of time with me. The shop is clean and has a lot of glasses options to choose from. I recommend this vision shop and will come back here annually.
Photos
Hours
Monday Closed
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 10AM - 6PM
Friday 10AM - 6PM
Saturday 10AM - 4PM
Sunday Closed
Good to know
- walk-ins welcome
- wheelchair accessible
- accepts credit cards
- accepts android pay
- accepts apple pay
- private lot parking
- accepts insurance
- women-owned
- gender-neutral restrooms
- open to all
- bike parking
Location
12345 Mountain Ave X, Chino, CA 91710
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