Big Brand Tire & Service is a trusted tire and auto shop located in Chatsworth, California. Situated at 21803 Devonshire Street, the shop offers a wide range of top tire brands like Michelin, Pirelli, and BFGoodrich. Customers praise the excellent service provided by friendly, honest, and professional staff. The technicians handle everything from oil changes to tire replacements with care and efficiency, often going above and beyond to ensure customer safety and satisfaction. One customer appreciated that they didn't even charge for plugging and patching their punctured tire, showing the shop’s commitment to good service. The team is known for being prompt and helpful, with some customers recommending asking for specific staff members like Bob or Moses for assistance. Despite being busy, the shop provides a comfortable, air-conditioned waiting area with tables and seating, making the wait more convenient. With competitive prices and a focus on quality, Big Brand Tire & Service has earned a loyal customer base. Visitors can also enjoy nearby attractions like Santa Susana Pass State Historic Park and Westfield Topanga & The Village while trusting Big Brand for their tire and auto needs.
I had a nail in my tire and needed them to take that out and to patch it, of course which they did. The young man was so kind and wonderful. He even made sure that my psi on the tires were more in sync. They were very efficient and the service was quick.
They didn’t charge me for that and they were just very courteous and helpful- I would highly recommend them to anyone looking for great service. Was really nice to be around friendly people who take service seriously.
Great service! Friendly staff. They had to order my tires, I called to see if they were still open and Paul answered the phone after hours to help me. He told me they would have to order my tires and the will be in tomorrow morning. They called at 9:00 am and told me to come on down. I had a great experience and service is awesome!
I would recommend them to family and friends for sure!
Took a bit longer than was quoted, but thats 100% ok & and I'm glad they put the extra effort in to take pride in their work. they stayed late to get in completed and insured it was to customer satisfaction. They went to an extra effort to explain the issues and options to resolve them, and continued to troubleshoot until resolved. I will be going back to them.. they earned my trust.
21803 Devonshire Street, Chatsworth, CA 91311
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