Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. Customers can find a wide range of cosmetics, fragrance, body, skin, and hair care products, including exclusive brands. The store also features a Conscious Beauty section, providing eco-friendly and cruelty-free options. Additionally, The Salon at Ulta Beauty offers various services such as haircuts, hair coloring, brow treatments, lash extensions, and makeup application. Customers can book appointments online or walk-in if stylists are available. The staff are described as helpful, knowledgeable, and welcoming, providing personalized recommendations and a positive shopping experience. Customers appreciate the friendly and helpful staff, with particular praise for Adeleni, Seairra, and Antoinette, who provide exceptional customer service and expertise.
Stopped by Ulta and had a really good experience. One of the employees helped me from the moment I walked in and gave me what felt like one-on-one service.
I came in looking for three specific items, and she helped me find all of them quickly. She was friendly, patient, and made the whole shopping trip easy.
I was able to get exactly what I needed and be on my way. Great customer service like that always stands out.
Not a critic, just sharing how it felt.
It was a pleasant experience shopping. U an very thankful for Ray's assistance in finding the correct product for me and my niece. She was extremely kind, patient and professional in her guidance. The counter staff was also very helpful.
I had such a great experience at Ulta thanks to Diana and the entire team. Diana was incredibly friendly, helpful, and professional—she really went above and beyond to make sure I had everything I needed.
I also want to recognize the whole staff for how well they handled a very busy store. Even while being pulled in multiple directions, they stayed calm, composed, and attentive. Not once did they seem overwhelmed—they created a welcoming and relaxed environment for customers, which made a big difference.
Truly excellent customer service all around!
12771 Towne Center Drive, Cerritos, CA 90703
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