Maston was friendly, knowledgeable, and efficient. I appreciated that he wore shoe covers as we don’t wear shoes in the house and we have a crawling baby. He also gave great advice for keeping our fridge running well.
December 2024
Technician did a good job replacing the required parts but left the bad part for me to dispose and did not clean up before leaving. Did not offer and documents or require any signature.
November 2024
The technicians that came out were GREAT they were very efficient they did they job correctly very nice and very helpful if it was for the technicans i would have never got my washer fix ................. As for your customer service people that answer your phone they were awful poor service they didn't know how to do their job They're incompetent every time I ask to speak to a manager they would be around the Bush I had to call them multiple times and still got no solution I would give your customer service a 0 stars
Maston was friendly, knowledgeable, and efficient. I appreciated that he wore shoe covers as we don’t wear shoes in the house and we have a crawling baby. He also gave great advice for keeping our fridge running well.
Technician did a good job replacing the required parts but left the bad part for me to dispose and did not clean up before leaving. Did not offer and documents or require any signature.
The technicians that came out were GREAT they were very efficient they did they job correctly very nice and very helpful if it was for the technicans i would have never got my washer fix ................. As for your customer service people that answer your phone they were awful poor service they didn't know how to do their job They're incompetent every time I ask to speak to a manager they would be around the Bush I had to call them multiple times and still got no solution I would give your customer service a 0 stars