About Sears Appliance Repair
Sears Appliance Repair offers professional and efficient services for fixing various appliances, including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops from major brands and models. With over 850,000 5-Star Reviews nationwide, local repair techs can diagnose and repair appliances promptly, often with same-day or next-day appointments. Customers have praised technicians like Maston and Lucy for their friendliness, knowledge, and professionalism. They appreciate that the technicians wear shoe covers, especially in homes with crawling babies, and provide useful advice for appliance maintenance. While the company's technicians are noted for their efficiency and helpfulness, some customers mention issues with cleanup and disposal of parts after repairs. Despite mixed feelings about customer service, the company's 90-day satisfaction guarantee offers peace of mind for customers.
Maston was friendly, knowledgeable, and efficient. I appreciated that he wore shoe covers as we don’t wear shoes in the house and we have a crawling baby. He also gave great advice for keeping our fridge running well.
Technician did a good job replacing the required parts but left the bad part for me to dispose and did not clean up before leaving. Did not offer and documents or require any signature.
The technicians that came out were GREAT they were very efficient they did they job correctly very nice and very helpful if it was for the technicans i would have never got my washer fix ................. As for your customer service people that answer your phone they were awful poor service they didn't know how to do their job They're incompetent every time I ask to speak to a manager they would be around the Bush I had to call them multiple times and still got no solution I would give your customer service a 0 stars