Reviews for Cathedral City Floral Designs
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 2PM
Sunday: Closed
Tips
accepts credit cards private lot parking bike parking


A friend of mine sent my daughter and son-in-law a floral bouquet yesterday, to congratulate them on the birth of their new baby. It could’ve been a lovely display of roses, sunflowers, and lilies, however, the sunflowers and the majority of the filler flowers were WELL past their freshness date. The roses were at least several days past their peak also. Basically it was a nice enough arrangement, it just arrived half dead. I would NOT recommend this place!
I received a bouquet of wilted, small flowers yesterday. They looked like a $9.99 bouquet from the grocery store on the corner, instead of a $50.00 bouquet of roses (this is what we paid) and greens as pictured on their website. In addition, they delivered one day early, and when I called they made me bring them back today (December 31st, New Years Eve) to exchange for what I should have had in the 1st place. I will not use this florist again, they do not deliver what is pictured and paid for, as per their website. Buyer beware……
My husband ordered flowers for delivery on May 25, 2024 for my birthday. They just never showed up, never called, never contacted either one of us....nothing. $125 for literally nothing. It ruined my birthday because I thought he forgot, but he showed me the confirmation email and I have included a screenshot of it on here. Upon doing some digging, it turns out they are another DBA of "Cathedral City Florist", as they have the same address. We had already had problems with them in the past. The flowers were delivered wilted and were completely dead within 2 days. My husband took the flowers down there to show them and they offered to redeliver. Well they did, but they were still not in good shape and they were half the size of the original ones. This is honestly the worst flower shop we have ever encountered. They can change their name and try to hide their bad reputation, but all they are doing is hurting others. I can't imagine if this was for a funeral. I forgot to mention that both times they were delivered the people were in pajamas blasting their music disrupting all of my neighbors. But this time, they just didn't deliver them at all. So they will be reported to the BBB as well as us getting our money back from the bank. I really hope nobody else has to go through this situation like we did, as sometimes flowers are sent for a happy occasion. Although, this business did nothing to make us happy. Far from it!!! Update: This morning, the following Monday at 9am received an email stating that the flowers were delivered and asked if I liked them (an auto email). Looked around, watched the cameras, no flowers. Called and finally got someone on the phone. She said my flowers were sitting right next to her at the shop and asked if I wanted them delivered. If I want 4 day old flowers delivered. I let her know at this point my husband wants a refund and she claimed she'd have to talk to the owner, she'll call me back and hung up on me. This place is a joke.