I have been a long time customer of this Cleaners. It was owned by one women and then she turned it over to her sister. They are Korean, and do not have a good grasp of the English language, but who does. They are the nicest, most honest , and very kind people. I have never had a complaint about their work or their prices, so I was astounded at the terrible reviews they have received. We have lived in Castro Valley over 50 years, and I have had some really bad experiences at some other cleaners, so I was happy that I found Manor, and I appreciate their good work.
October 2015
Usually OK, but they wanted to dryclean some cotton items that clearly didn't need to be dry cleaned. There's a bit of a language barrier as well. The woman who waited on me wasn't the usual one (I think she's somebody's sister) and doesn't have anything invested in providing good service. I pointed out to her that one item didn't need to be ironed and she kept yammering on about how the hot press they use would not be good for it (based on the tag). So I guess they just can't wash something, dry it, then hang it up. Too much like work.
I won't be back. I'd been there before, dropped them for a... read full review
I have been a long time customer of this Cleaners. It was owned by one women and then she turned it over to her sister. They are Korean, and do not have a good grasp of the English language, but who does. They are the nicest, most honest , and very kind people. I have never had a complaint about their work or their prices, so I was astounded at the terrible reviews they have received. We have lived in Castro Valley over 50 years, and I have had some really bad experiences at some other cleaners, so I was happy that I found Manor, and I appreciate their good work.
Usually OK, but they wanted to dryclean some cotton items that clearly didn't need to be dry cleaned. There's a bit of a language barrier as well. The woman who waited on me wasn't the usual one (I think she's somebody's sister) and doesn't have anything invested in providing good service. I pointed out to her that one item didn't need to be ironed and she kept yammering on about how the hot press they use would not be good for it (based on the tag). So I guess they just can't wash something, dry it, then hang it up. Too much like work.
I won't be back. I'd been there before, dropped them for a... read full review