About America's Finest Carpet Co
America's Finest Carpet Co. aims to create a comfortable and welcoming environment for customers from the moment they step into their showrooms. The company strives to be the best in the flooring business by helping customers find and install the flooring of their dreams. Their team approaches customer service with professionalism, enthusiasm, and a dedication to finding solutions. Customers have praised the company for their transparent and helpful sales process. Sales representatives are described as knowledgeable, explaining every aspect of the purchase process and addressing potential concerns. Installers have also been highly commended for their craftsmanship, particularly in handling challenging projects. Customers appreciate the team's willingness to work collaboratively and ensure customer satisfaction. The company's commitment to excellent customer service and quality work has resulted in overwhelmingly positive experiences for its clients.
I stopped at the San Marcos location, and spoke to a very knowledgeable Sales Associate. John Anthony Medina, he went beyond customer care. Even though he could not get me the product I needed. He was very helpful and knowledgeable. He sent me in another direction after speaking to several people to verify my product was not available through them. Thank you agin for being so helpful and personable. I will definitely come in again when I am doing my next project and will refer John Anthony Medina to all my friends. Thank you again for employing such a great Sales Associate.
We had a most excellent experience at the Cardiff location with Serena as our guide! She found the wood flooring to match the 20-year-old existing wood floor. We ordered it and had to wait but she kept us informed every step of the way then we found a beautiful carpeting and got a wonderful discount that she told us about for Karastan days! Segway to our installers that were installers extraordinaire.!! Starting with the wood floor delivery guy who went out of his way to deliver our hardwood on Saturday so it could sit for two days and cure was “ Candi”The Wood floor artisans were Angel, Oscar And Juan… ( their father had been an America’s finest employee for...read full review
I have had an amazing experience with Americas Finest Carpet Company. The experience from start to finish was made easy. The sales rep **** was able to find the right type of flooring for our budget and home structure. He didn't promise me the farm, He explained every aspect of the purchase process. What to expect and what a hick-up could be and how he would resolve it if it happened.I was comfortable in making the purchase. We had a few hick-**** but **** came right back with acceptable resolutions that were not ***** rigged and worked proper. I was spending my savings and he understood that. I did have concerns and we worked through then together as a team.His team has utterly WOWED me. I am very happy with my flooring purchase, installation, and the guided service he provided. I trust him with color and his keen sense of style for my home.I highly recommend giving the opportunity. ****************