About Site for Sore Eyes - Capitola
Site for Sore Eyes is highly praised for its warm and welcoming atmosphere. The staff, including Dr. Herzog, are described as friendly, cheerful, and attentive. Patients appreciate Dr. Herzog's expertise and personalized care, noting his thoughtful recommendations, such as using a contact lens for one eye. The office provides excellent service, whether for routine visits or emergency needs like frame replacements. Customers feel well taken care of, receiving quick assistance and skilled adjustments. The staff is known for being professional, kind, and accommodating, with some customers mentioning how the team goes out of their way to fit them in even when late. The friendly environment is enhanced by the presence of two dogs, making visits feel more like going to a friend's house. Customers also value the helpfulness of team members like Lauren and Julie, who assist with new frames and fittings, ensuring the glasses fit perfectly. Overall, Site for Sore Eyes is recognized as a top choice for eye care in Capitola, with a dedicated team that prioritizes patient comfort and satisfaction.
I stopped into your store while visiting CA because my prescription sunglasses needed repaired. Your staff replaced a screw that was missing and tightened all the other ones! Thank you for taking the time and effort to insure that I had sunglasses while traveling!
The optometrist was awesome. Having to call 4 times to request the prescription be sent to my email was off putting, especially the attitude from the girls answering the phone - acted as if I was annoying them just to ask.
I recently bought glasses with two prisms. I bought a pair of frames that were way too big. I went back and Ford's very efficient daughter helped me get new frames. The new frames fit great. Ford adjusted them just right. Site for Sore eyes is a friendly, very nice place to shop. Lauren and Julie are very helpful. Their two dogs make it less like a store and more like going to a friend's house. I have tried Lens Crafters but really love going here!