About Pros Nails
Pros Nails has garnered mixed reviews. Some customers have had positive experiences, praising the skills of certain nail technicians. However, others have reported frustration and disappointment. Some have experienced long wait times, pricing issues, and poor customer service. One reviewer even reported an incident where they left with an infected toe after getting a gel pedicure. The business has faced criticism for its pricing, with some customers feeling overcharged. Additionally, the lack of customer service and poor communication have been mentioned as concerns.
I have been coming with Mimi for the past 5 years. The service is excellent. From pedicures to full sets, gel ex, dipped- powder, she is great at what she does. The salon is a welcoming environment and the staff is very friendly. The owner is very attentive . I love it here .
Today this place really frustrated me. I've been coming almost as a regular since 2015, I left twice and reconsidered and came back today was the reminder why I have left a few times. I come once a month I really like the lady that does my nails I only go to her (bad with names can't remember hers) today Holy wasn't there not sure if that is why they tried to charge me 16 or more for services I usually get on a regular basis. I paid 36 for my pedicure and they tried to charge me 48 for gel on my feet. I was pretty upset about that when I questioned it I'm being looked at like I'm stupid or being extra. Now last time I had same pedicure package and color I did nothing different but your trying to tell me I need to pay 12 more I don't think so. Now when I come in there Holy is begging for customers I told her then your charging too much so you go up more and don't tell your customers. Now is time to venture out again and go somewhere else. They tried to kind of fix it and not charge me the price but how that was done I'm very upset and extremely disappointed.
Went in on a Saturday. They were pretty short staffed Waiting 1:30 mins to get sitted down. Witness 2 other people fighting with some of the nail techs due their lack of customer service.'