About Aire Serv of Pasadena
Aire Serv of Pasadena is a reliable heating and air conditioning company that provides installation, maintenance, and repair services. Their team of service professionals is known for excellent communication, prompt arrival, and attention to detail. Technicians take the time to troubleshoot issues, explain problems clearly, and ensure thorough cleanup after the job is done. With a commitment to customer service and the Neighborly Done Right Promise, Aire Serv of Pasadena is a trustworthy choice for HVAC needs. Customers appreciate the professionalism and punctuality of the staff, with many noting the company's ability to fit them in during emergencies. Their dedication to providing information and solutions that truly meet customer needs has garnered positive feedback, making them a recommended option in the community. Customers have praised the technicians, such as Adriana and Bryan, for their expertise, friendliness, and willingness to answer questions, as well as the company's responsiveness in addressing issues promptly, even on weekends.
Truly 10/10 service and would definitely recommend! Our technician, Aric, was incredibly kind, detailed, and took the time to thoughtfully explain everything. He left us with a total sense of assurance that our unit is functioning properly. Thank you for taking great care of us.
When I think about my experience with Aire Serv the first thing that comes to mind is customer service. Aire Serve has done my system maintenance for about three years. Every technician has been ON TIME and ready to go! They are always very informative and available to answer any questions I may have. They work clean which is very important and they get the job done in timely fashion after explaining the entire process.
Customer service usually starts with a phone call. Ashleigh has always been very helpful in answering any of my questions including re-schedules when we have had family emergencies. She is very thoughtful in her dealings with customers and tries to...read full review
We did a big job with Airserv, installing new unit, duct cleaning and condenser moving. Throughout the whole process everyone from the owner Vic to the technicians, install crew etc was friendly and helpful. I want to give a shout out to Geo and Issac who spent 3 days removing and installing my new unit in the August heat. They were always in a good mood, very friendly and quick to answer all my questions.