Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. The store provides a wide range of cosmetics, fragrances, body, skin, and hair care products, as well as exclusive lines. Customers can also find conscious beauty options that cater to their preferences. Customers have shared positive experiences at Ulta Beauty, praising the store's aesthetics, product selection, and exceptional customer service. Reviewers highlight the attentive and knowledgeable associates who helped them find the perfect products and provided personalized assistance. Ulta Beauty's commitment to customer satisfaction and the expertise of its staff have left a lasting impression on many shoppers. However, some customers have also reported instances where associates seemed overly eager to push new products, even when the customer had a specific item in mind. Additionally, the inability to reach the store by phone has been a source of frustration for some shoppers. Customers have praised the store's associates, such as Kayla, Bri, Alexis, and Mona, for their exceptional service. They have helped customers find the perfect products, provided personalized recommendations, and made them feel confident and satisfied with their shopping experience.