ER Disaster Services

Lockwood Enterprises is a local, family-owned construction and restoration business that provides new construction, remodeling, and disaster restoration services. Their skilled and experienced builders are prepared to meet any challenge, with a focus on completing projects on budget and in a timely manner while providing excellent customer service. Lockwood employs only the most qualified professionals, who hold IICRC Master Certifications in Water Restoration, Fire and Smoke Restoration, and Textile Cleaning. Clients have praised the professionalism, knowledge, and attention to detail of the Lockwood team, including John, George, and Steven, as well as the patience and helpfulness of the office staff. Despite some delays, customers are satisfied with the quality of Lockwood's work and appreciate their willingness to assist even those outside their normal service area. Recently, the company has been highly recommended for disaster restoration services, especially in cases involving mold removal and water damage. Customers emphasized that the team, including Stephen, Chris, and Jorge, showed outstanding customer service and professionalism, making clients feel that their situation was taken personally. The staff communicated well and answered all questions thoroughly, helping families feel safe and cared for during stressful times. Project managers like Michael and team members such as Steven, Heidi, and Deante provided clear explanations, handled belongings with care, and worked respectfully around family schedules. Customers expressed strong trust in Lockwood Enterprises, saying they would be the first call if similar issues arose again. The team was quick to schedule inspections and begin removal and remediation, often working over holiday weekends to accommodate families’ plans. Overall, clients appreciated the thoughtful, thorough, and respectful approach of Lockwood’s team, ensuring a job well done and making homes safe again.