About Blue Star Gas - Redding Co.
Blue Star Gas - Redding Co. is highly regarded for its exceptional customer service and reliability. Customers have praised the company for its efficient installation of whole-house generators and prompt propane delivery. The staff is described as highly trained and helpful, providing good old-fashioned service that is rare today. Reviewers appreciate the world-class customer service from both phone representatives and gas technicians, who ensure homes are ready for heat by checking pilot lights. The company also offers a thoughtful welcome packet to new customers. The division manager is noted for his hands-on approach, addressing customer concerns personally and making decisions that prioritize customer satisfaction. With careful, respectful, and timely service, Blue Star Gas is seen as a trustworthy local propane company. While pricing is competitive with other providers, the quality of service sets them apart, making them a preferred choice for many customers seeking reliable propane solutions.
I have been so pleased with Blue Star Gas. They installed a whole-house generator and did a terrific job. We also switched over to them to deliver our regular tank filling of propane for our house. They have all been highly trained and they are very helpful on the phone, as well as on the job. Good old-fashioned service, which is great to have in this day and age.
I have received nothing but World Class Customer Service, from the Rep's who answer the phone, to the Gas Tech that arrived at our place to make sure all the pilot lights were lit and house was ready for heat. They even provided a nice Welcome packet - thank you
Carlos Gonzalez, the division manager is an actual working person. He goes out into the field and handles customer service calls. I had a concern that he addressed fully and completely to my satisfaction. He listened carefully to me and used his discretion to make a sound business decision to keep me happy as a long time customer. I could have been easily been blown off with a trivial matter but he took the time to see the solution that best suited me, not some far off corporate decision maker on a phone somewhere. If you are looking for a local propane company with hard working drivers who are careful, respectful, and timely then this is the company. Pricing is close to the same for every propane company, some will try to lure you with low startup prices then provide crappy service. Read the reviews fior some of the other companies and you will see they are all over the board. Carlos runs a tight ship. Thank you