About Veteran Air
Veteran Air is a respected HVAC company in the area, established in 2009 and owned by veterans. With over 10 years of experience, they have built a solid reputation for providing high-quality services and excellent customer care. Customers consistently praise the company's professionalism, from the knowledgeable project managers to the skilled installers who complete the work efficiently and leave the premises clean. The technicians are known to be professional, clean, and courteous, often arriving within the scheduled time and keeping clients informed about their ETA. Veteran Air specializes in a range of HVAC services, including replacing entire heating and air conditioning units, installing new systems, and updating outdated ductwork. The company is committed to delivering the best value and customer satisfaction, and clients appreciate their honesty and the fact that they never try to upsell. Customers have highlighted the company's timely appointments and attention to detail as particularly noteworthy. The legacy of the company's late founder continues through the dedicated team, who strive to maintain the company's excellent service and bright future. While many customers have expressed satisfaction, some have noted issues with the sales process, emphasizing the importance of honesty. For example, one customer mentioned a negative experience with a salesperson who appeared rushed and less concerned about safety. However, the company’s commitment to quality and customer satisfaction has made them a trusted choice for HVAC needs in the community, with clients looking forward to continued annual services.
Eddie is great! Fast and efficient, hard worker!! He is a great asset to your company! Because of him and his great customer service, I decided to get the annual membership with you guys!!!!! Great job Eddie!!!!!!
I had a great experience from start to finish! When I first called, the staff was incredibly helpful, organized, and accommodating. They initially scheduled me for the next morning, but when an opening became available that same afternoon, they called me right away and were able to send a technician out the same day.
Eddie, the technician, arrived within 30 minutes and was fantastic. He was extremely knowledgeable, thorough, and respectful throughout the entire process. He took the time to assess the issue, explained what was going on, and got the job done efficiently and within a reasonable amount of time.
I really appreciated how responsive and professional...read full review
He is very knowledgeable about the job. Very good salesman discuss thoroughly with you . I give him lot of respect.