About Synthetic Grass Warehouse
Synthetic Grass Warehouse is a reputable business that offers a wide range of high-quality artificial grass products and installation accessories at competitive prices. With a variety of products to choose from, the company provides exceptional customer service, backed by a 15-year warranty on all landscape turf. Reviewers have praised the helpful and knowledgeable staff, citing specific employees who went above and beyond to assist with product selection and installation. However, one reviewer expressed disappointment with the company's warranty policy, claiming that they do not honor their 10-year warranty as advertised. Despite this, the company's commitment to excellent customer service and affordable prices has earned it a loyal customer base.
I am a customer of about 3 yrs in Arizona and I want to make sure everyone knows this grass does not have a 10yr life warranty as they advertise. In fact, they do not even honor their warranty, they make the installer do it and all the work. That being said, if you are dealing with a shady installer your warranty is worthless. I would not recommend this company to anyone as they have misleading advertising and I can attest to it. I would like to see pictures of older installs not new ones as this is also misleading. Walk away...