Katchakid, located in Anaheim, California, has been providing pool safety equipment for over 40 years, serving the Counties of Orange, Los Angeles, and San Diego. Their pool safety barriers are meticulously developed, rigorously tested, and reliable, making them a leader in the swimming pool protection industry.
Customers have had positive experiences with Katchakid's staff. Rogelio, a salesman and installer, took his time to explain details and even practiced installing and removing the equipment with customers. He demonstrated a willingness to meet customer requests and secured fountain netting to protect a child from falling in.
The installation crew, including Roman, Matias, and Gloria, provided a fantastic experience. Katchakid's customer service is described as wonderful, responsive, accommodating, and honest. They offer detailed information, great pricing, and do not pressure customers into sales. Overall, Katchakid provides reliable, trustworthy pool safety equipment with excellent customer service.
I am very pleased with the product and the overall installation. Rogelio did an excellent job explaining the system, answering my questions, and providing thorough training on how to use it. The entire process was professional and well handled.
If I were evaluating a pool safety system, I would not hesitate to recommend Katchakid. I am very satisfied with both the product and the service I received.
Rogelio came out to help us with an issue we had with our pool net. He was professional and very helpful. He took the time to explain everything clearly and helped us with exactly what we needed for our pool safety. Smooth process and great service overall.
Rogelio was AWESOME and spent a full 6 hours installing the net, going through how to use it, and answering all our questions. We are so pleased with how it turned out and so relieved to have an added layer of protection for our daughter as she starts walking soon. I am really impressed with the quality of the installation. Our pool is surrounded by bricks so we were nervous about drilling into the masonry but Rogelio did perfect work and the keyholes were placed perfectly in the cement grouting. Everything is flush and smooth. Thanks Rogelio!
1509 North Kraemer Boulevard Unit l, Anaheim, CA 92806
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