About Katchakid
Reviews for Katchakid
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Katchakid, located in Anaheim, California, has been providing pool safety equipment for over 40 years, serving the Counties of Orange, Los Angeles, and San Diego. Their pool safety barriers are meticulously developed, rigorously tested, and reliable, making them a leader in the swimming pool protection industry. Customers have had positive experiences with Katchakid's staff. Rogelio, a salesman and installer, took his time to explain details and even practiced installing and removing the equipment with customers. He demonstrated a willingness to meet customer requests and secured fountain netting to protect a child from falling in. The installation crew, including Roman, Matias, and Gloria, provided a fantastic experience. Katchakid's customer service is described as wonderful, responsive, accommodating, and honest. They offer detailed information, great pricing, and do not pressure customers into sales. Overall, Katchakid provides reliable, trustworthy pool safety equipment with excellent customer service.
Rogelio was great, he took his time and explained every detail to us. He even practiced taking it off and putting it back on with us, very hands on. It looks great and now we can have peace of mind when our grandkids are here.
What a great experience! Between the salesman, Dave Sims, and the installation crew of Roman, Matias and Gloria, the experience, and in result, were exactly what we were expecting, fantastic!
Rogelio did a great job on my fountain netting to protect my son from falling in.He came to work on time and made sure everything was secured. He told me how he is willing to do what I ask to make me happy for my son.The customer service is wonderful and very responsive. They are accommodating and listen to my concerns. They provided detailed information and an honest service. I trust in this company and highly recommended!They gave great pricing and did not pressure me for the sale.