2026 and Joel is back! We missed Joel for the past few months and although we were satisfied with the replacement technicians, Joel is really a great representative of what you would want as an associate in a client facing business. He demonstrates strong and friendly communicational skills, thoughtfulness and thoroughness which seems to be rarity in this day and age. I want to emphasize that Joel demonstrates leadership and proactive thinking which are strong traits for someone that I feel would be a candidate for management. He is the type of associate that you do not want to lose.
December 2025
We haven’t had any ants in our house since we started using Home Shield. Most have disappeared from the yards as well. Communication is top notch. We know well in advance the day and time the tech will arrive for service. They are prompt and efficient, as well as just genuinely nice people.
December 2025
Oliver was prompt, friendly, and professional. For this initial visit, he explained everything he would do prior starting and reviewed everything he observed and treated. He knows his job well and answered all my questions. Oliver is awesome!
2026 and Joel is back! We missed Joel for the past few months and although we were satisfied with the replacement technicians, Joel is really a great representative of what you would want as an associate in a client facing business. He demonstrates strong and friendly communicational skills, thoughtfulness and thoroughness which seems to be rarity in this day and age. I want to emphasize that Joel demonstrates leadership and proactive thinking which are strong traits for someone that I feel would be a candidate for management. He is the type of associate that you do not want to lose.
We haven’t had any ants in our house since we started using Home Shield. Most have disappeared from the yards as well. Communication is top notch. We know well in advance the day and time the tech will arrive for service. They are prompt and efficient, as well as just genuinely nice people.
Oliver was prompt, friendly, and professional. For this initial visit, he explained everything he would do prior starting and reviewed everything he observed and treated. He knows his job well and answered all my questions. Oliver is awesome!