Hilgenfeld Mortuary

$$$$ • Funeral Home, Funeral Services & Cemeteries

120 E Broadway, Anaheim, CA 92805

About Hilgenfeld Mortuary

Hilgenfeld Mortuary is a family-owned and operated funeral home located in Anaheim, California, with a long-standing history of serving the community for four generations. The funeral home aims to provide a respectful and fulfilling experience that honors the lives of the deceased and celebrates their heritage. Many reviews highlight the professionalism and genuine care shown by the staff, particularly noting the exceptional support provided during difficult times. Families expressed gratitude for the detail-oriented service, emphasizing how the staff guided them through the challenging process of making funeral arrangements. One reviewer specifically praised a staff member for her respectful demeanor and organization, which helped ease the emotional burden during the viewing, church service, and cemetery arrangements. John Huh, a funeral director at Hilgenfeld Mortuary, received special commendations for his caring and sympathetic approach. Reviewers noted his ability to walk families through the process step by step, providing valuable recommendations and options. His communication skills and quick responses made a significant difference during moments of confusion and uncertainty, especially in unexpected situations like sudden passing. The chapel at Hilgenfeld Mortuary is described as clean and airy, accommodating about 100 people with additional overflow space available. Reviewers appreciated the friendliness and attentiveness of the entire staff, highlighting small gestures, such as opening doors, that contributed to a welcoming atmosphere. Overall, Hilgenfeld Mortuary has been recognized for its compassionate care and excellent service, making a challenging experience more manageable for families. The thoughtful guidance and support provided by the team create a sense of comfort, making them a highly recommended choice for funeral services in the Anaheim area.

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Reviews for Hilgenfeld Mortuary

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  • Jun 2025

    I can't say that I recommend this place. The two people I talked to throughout the process were nice enough and very responsive, but there were a few issues.

    Even though my deceased loved one pre-paid her cremation and put my name and address down to receive her ashes, they still acted hesitant to give me them, since I'm not next of kin. First, they said they needed to see her advance directive that I was on, which makes no sense, since she isn't alive. Next, they almost released the ashes to next of kin, despite me being the one on the paperwork, AND me stressing to them to NOT give the ashes to that person when they were received from the crematorium.

    They...read full review

  • Apr 2025

    We are deeply grateful for the compassionate and professional care we received during a very difficult time. From our first meeting, the staff treated our family with kindness, patience, and respect. Every detail was handled with thoughtfulness and dignity, and their support made the process much easier to bear.

  • Jul 2023

    Amazing from beginning to end. My mother expressed how professional and genuinely caring this team was when she and my uncle were looking for a funeral home. She had found them from our church Sunday notice and they were responsive and very detail oriented.Emotions are very difficult to navigate when you lose someone and I took the role of communicating my mothers wishes to the staff on the viewing and the woman who was with us through it all was phenomenal. I am grateful that they were able to care for all our needs during our difficult loss.We had the same person throughout the viewing, church service, and the funeral at the cemetery. She was very respectful and was well organized to get everything done that was needed.

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 4PM
Sunday: 12 - 5PM

Tips

accepts credit cards