Fortunately our experience is on the downhill side of this process. Their limited office hours in Alpine tends to be somewhat restrictive and if you do have an issue that needs a quick fix you may have to wait a few days or go to Mira Mesa, it's just not a good fit for us. if I'd known then what I know now I'd have picked an orthodontist who has office hours 5 days a week. I won't comment on the staffs performanc.
Fortunately our experience is on the downhill side of this process. Their limited office hours in Alpine tends to be somewhat restrictive and if you do have an issue that needs a quick fix you may have to wait a few days or go to Mira Mesa, it's just not a good fit for us. if I'd known then what I know now I'd have picked an orthodontist who has office hours 5 days a week. I won't comment on the staffs performanc.