New Century BMW Certified Collision Repair Center

Jan 2024

My experience with Jorge 'J' Alvarado has been nothing short of exceptional. From the very first phone call, J. demonstrated an immediate commitment to addressing all my concerns. His knowledge and transparency stood out, providing a level of service that I truly appreciate. J. not only took care of my initial needs promptly but went above and beyond by offering valuable advice on certain aspects of my BMW. His attention to detail and commitment to customer satisfaction make him top-notch. I wholeheartedly recommend J. to friends and family; he has not only earned my trust but all of my business moving forward. Thank you, J., for your outstanding service!

Nov 2023

Honestly i loved the staff (most of them) im new to bmw and love to learn it and i wasn’t looked at like that at monrovia. I hate that theres a price difference between shops and apparently here is more honest while i felt monrovia was very bias, uncaring and just about business. Like if i denied their offer and decided to just want the parts i was over priced on parts just because i didn’t want to accept their service when it was simple and im mechanically inclined to do it myself. It is my car after all.. love that it wasn’t hastle to get what i want and was priced right not over priced and didn’t make me feel unwanted for unknown reasons that id basically...read full review

Oct 2023

I got rear ended and my sales advisor Shawn Nguyen from New century BMW sent me over to see Jay at the new century BMW collision center and they got my car back to mint condition in no time.The manager Jorge was also super helpful and upfront about about the timeframe.Thank you all.