About New Century BMW Certified Collision Repair Center
New Century BMW Certified Collision Repair Center is a highly praised auto repair shop that consistently delivers exceptional service and quality workmanship. Customers have had great experiences with the staff, particularly Jay and Jorge, who have gone above and beyond to ensure their vehicles are repaired to the highest standards. The team has been commended for their professionalism, responsiveness, and attention to detail, as well as their use of genuine BMW parts. The repair process is efficient, with customers often receiving their cars back in a timely manner and in pristine condition, sometimes with additional touch-ups that were not part of the original repair. The shop's willingness to accommodate customers' needs, such as providing transportation, has also been greatly appreciated. Customers have praised the shop for excellent communication and helpful staff members who go the extra mile, even touching up paint when needed. Overall, New Century BMW Certified Collision Repair Center has earned a reputation for providing a superior customer experience and delivering exceptional results.
New Century BMW Collision Center While driving to work on the 210 Freeway, a rock was kicked up and hit my windshield - leaving a chip and crack in the windshield glass. I went to AAA insurance and they were insisting that an after-market windshield be installed by Safelite. I was requesting that a genuine BMW replacement windshield be installed. Both George, the manager at New Century BMW Collision Center, and Jorge, the service writer, were instrumental in gaining approval from AAA insurance to install a genuine BMW windshield. Not only did they successfully handle the negotiations with AAA, they had the windshield installed and my vehicle back on the road within two days. I highly recommend New Century BMW Collision Center to all BMW owners. Thanks EB
This body shop is great. Great work on my car's repair and also amazing work on the communication side. Carlos Holguin is excellent at his job. Update on every step. I have insurance through Tesla. Communication from Tesla is terrible.
Outstanding service thank you George .I had questions and needed help and left with answers and he went above and beyond . I will refer all my friends . You’re a class act . Regards Sean muffin