About Elements Massage Alamo
Reviews for Elements Massage Alamo
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walk-ins welcome wheelchair accessible accepts credit cards private lot parking free wi-fi women-owned bike parking
Elements Massage Alamo provides a therapeutic, handcrafted, and personalized massage experience. Their expert certified therapists focus on delivering a massage tailored to each client's needs, ensuring a satisfying and effective experience. The location is conveniently situated in a plaza, with a clean and welcoming ambiance. Customers have praised the fantastic customer service, as well as the option to enhance their massage with various essential oils or CBD oil. Therapists are known for their professionalism and attentiveness, addressing problem areas and adjusting pressure to individual preferences. The month-to-month membership program, which includes a free 1-hour massage every month, is also highly appreciated by clients. Many clients have noted the positive energy and friendliness of the therapists, with some mentioning that their massage therapists, like Pilar and Ileen, are very attentive and skilled at recognizing areas that need extra attention. Clients frequently mention leaving the spa feeling relaxed and good, especially those dealing with chronic shoulder, back, and feet pain caused by sitting at a computer or sports activities. The convenient location in “downtown” Alamo, open 7 days a week, and the email updates for upcoming appointments make it easy for clients to return regularly. Overall, Elements Massage Alamo is highly recommended for anyone seeking a rejuvenating, personalized massage experience in a friendly, professional setting.
I had an appt with Ileen and I was impressed by her addressing my areas of concern and recognizing other problem areas that needed additional attention. The whole experience was relaxing and I left feeling good. I frequent spa places because of chronic shoulder, back and feet pain (due to sitting at my computer too much and sports activities) and have to say this was the best massage I have had in awhile. I also love that the salon is in a convenient location (“downtown” Alamo right off the freeway), open 7 days a week and sends emails with avail appts for the upcoming week. I will be going back!
I hardly, if ever, review anything. However, I think Elements in Alamo deserves a shout. I paid for a introductory massage at a reduced rate, and a booked one a couple of weeks later looking for a last minute massage. I spoke to Dina on the phone, she was very helpful, and said they could do a deep tissue the same day, but the girl that was available was not their strongest. She said Pilar was a 3 out of 4 in pressure, I told her that was fine. Pilar was amazing, she worked my trouble spots and spent extra time on areas I needed but didn't tell her about in addition to what I wanted. Specifically, my fore arms and scalp. I was in heaven. She didn't speak too much, and it was amazing, and I've had plenty of massages to compare this with.
I only removed one star because when I checked my card to make sure $40 was taken out for my massage therapist for a tip I only saw a charge for $19. Not sure what that is for I'll have to call because I had a $150 spa week gift card I used and they said they only charged me $129 for the intro price since it was my first time. I did a 90 minute massage I think her name was Leslie. I'm sorry I know I asked and forgot after. (Massage brain) I called today to see if they take my gift card and the lady said she was new but would check and call me back. She called back once she was able to confirm and was able to get me in today. I got there early. My appointment was at 2:30 but I thought there might be traffic so I left earlier. Got there at 2 and they said my massage therapist could take me back early. It's a cute little place. The rooms are small. Kinda small for the massage therapist to move around I think. We were in room 6. My massage therapist was a great communicator, she always checked in with me. I told her I don't like deep tissue (I'm afraid because of a massage I had in the past) She was very gentle with my neck area which I appreciate because I am in physical therapy for my back and will be for my neck. I let her know of my injuries and she was careful with me. I lappricated how she lifted the head part when I was supine (turned over) because being face down for a long time sucks on our sinuses. Once we were finished the front desk asked me about the membership. I honestly HATE when places do this after the massage. I get it though because I worked for massage envy at one time as a front desk person so I know how it is. I wish places would let people just enjoy themselves and then follow up the next day or so. I ended up signing up for the 1 hour monthly membership because this with my physical therapy and my chiropractor once a month would definitely help. The lady told me to try all their massage therapist and rebooked me with another therapist. She stated they don't do deep tissue which is fine I don't care for deep tissue. She started she wanted to try massage therapy once she was done with physical therapy and I told her she should! I let her know I was in the process on working on getting my certification and once I'm better definitely can't wait to work as a massage therapist. I wouldn't have mind using the same therapist but maybe they like to rotate customers to try all the therapist? Either way I hope the next experience is a good one too. The place is clean, bathrooms are clean atmosphere was nice, my massage therapist had good energy. I'll update again. Going to find out what the $19 charge was and what happened to my massage therapist $40 tip.