Tesla Solar Mesa

Mar 2024

I just purchased a new Tesla and I had extraordinary customer service from Emilia, at the Agoura service center. During the process, I spent a lot of time with her, looking at the new X and Y models. Superlatives fall short of trying to describe her. She was patient and generous with her time. She was an expert and extremely knowledgeable, especially with the differences between the X and Y, and the changes over the years. She was honest and straightforward. She was kind and seemed to have endless time to address my endless list of questions while I was facing this large purchase. Emilia is the epitome of what a Tesla sales representative should be. Her personality and...read full review

Feb 2024

I love my model Y. Recently, it has some weird noise issue, and I brought it here for service. Friendly staff and great service, plus it's so close to my house. My car stayed at the place a couple days for inspection and service, and I received a loaner with full self driving and free super charger. I was stoked as I have been wanting to test the full self driving. Anyway, got my model Y back and the issue was fixed. Still under warranty so I don't know how it is when it's out of warranty. Hopefully service will remain great.

Feb 2024

A very good service center with loaner cars and excellent communication. Our car had a complete meltdown and wouldn't drive at all. Luckily it happened just a few feet away from the house and we managed to get the car back into the driveway. We had to use Tesla's roadside assistance, and they were very efficient and prompt in service. Less than 1 hr later, we had a tow truck and the car went to Agoura Hills on a flatbed. They kept the car for a few days, stayed in touch very extensively via texting (thank you Sydney!) and the car was repaired and delivered on the appointed time. Highly recommended!